Thank you so much for wanting to contact me to share your thoughts, ask questions, or tell me of your joys in formulating! I love hearing from you! The e-mail form below is to write to me, Swift, about formulas, creating products, making products, ingredients, and other formulating related things. I’m afraid I don’t have time to customize a formula for you, but I will help you work through a potential fail if you’ve used one of my formulas.
Please let me know the name and email address under which you’ve subscribed to the blog in the contact form so I know who you are – it’s weird to respond to someone with just a “hi” instead of “Hi, Jane!” (Also, my name isn’t Jane, it’s Susan.)
I answer e-mail in the order in which they’re received, and I generally have a backlog of two or more weeks. I appreciate your patience in waiting for me to respond. It might be faster to ask the question in this month’s Q&A.
IF YOU NEED TECH SUPPORT REGARDING YOUR MEMBERSHIP, SUBSCRIPTION, DOWNLOADING E-ZINES, QUESTIONS ABOUT YOUR ACCOUNT, BILLING, LOGGING IN, AND MORE, please read this FAQ post on memberships and accounts where you will find an email address for support.
You can contact Raymond for tech support at firstname.lastname@example.org.
Please note: We will not cancel your subscriptions for you. If you want to cancel your subscription, there’s a subscription section in the menu bar above. Writing to us saying “cancel my subscription” is not cancelling your subscription.
If you have a question you want answered, please post it in the monthly Q&A post as that’s where I check for questions first. I don’t have time for email lately, so a lot of it is going unanswered, whereas the Q&A post is a priority.
I’m afraid I don’t have time to consult for your business, even if you offer to pay me. My schedule is completely full as it is, and I don’t have time to write lengthy responses or fix your formulas. You can put them in the monthly Q&A post and I will do my best to answer them.
If you’re writing to me about shampoo bars, you can find a massive post with all the questions I’ve been asked over the last 12 years about these products, so I suggest reading that post first as there’s a lot of information.
Please note, any e-mail sent to me could be used on the blog. I’ll use only your first name as a reference, but I may share the contents, including formulas, in a post. It takes quite some time to answer these queries, and they could be educational or informative for others.