Contact me!

Thank you so much for wanting to contact me to share your thoughts, ask questions, or tell me of your joys in formulating! I love hearing from you! The e-mail form below is to write to me, Swift, about formulas, creating products, making products, ingredients, and other formulating related things. I’m afraid I don’t have time to customize a formula for you, but I will help you work through a potential fail if you’ve used one of my formulas.

Please let me know the name and email address under which you’ve subscribed to the blog in the contact form so I know who you are – it’s weird to respond to someone with just a “hi” instead of “Hi, Jane!”

I answer e-mail in the order in which they’re received, and I generally have a backlog of a week or two. I appreciate your patience in waiting for me to respond.

IF YOU NEED TECH SUPPORT REGARDING YOUR MEMBERSHIP, SUBSCRIPTION, DOWNLOADING E-ZINES, QUESTIONS ABOUT YOUR ACCOUNT, BILLING, LOGGING IN, AND MORE, please read this FAQ post on memberships and accounts where you will find an email address for support.

You can contact Raymond for tech support at fulfillment@swiftcraftymonkey.blog.

Please note: We will not cancel your subscriptions for you. If you want to cancel your subscription, there’s a subscription section in the menu bar above. Writing to us saying “cancel my subscription” is not cancelling your subscription.

Please do not use this form to write to me about your subscription. If you have any questions about your subscription, please read the subscription FAQ. If you need someone to help you with your subscription, please write to the email address at the bottom of this page.

If you use the form below to write to me about your subscription, it will not be answered. 

You can contact Raymond for tech support at fulfillment@swiftcraftymonkey.blog.

If you use the form below to write to me about your log in, it will not be answered.

You can contact Raymond for tech support at fulfillment@swiftcraftymonkey.blog.

If you use the form below to write to me about anything administrative or tech related – that is to say, anything that isn’t about formulating, creating formulas, making products, and such – it will not be answered. 

You can contact Raymond for tech support at fulfillment@swiftcraftymonkey.blog.

I want you to get the help you need to enjoy the blog and I don’t know anything about technical support or administrative things, so please write to the right person about subscriptions, log ins, e-books, e-zines, and everything else that isn’t formulating or making products. The right person is Raymond for tech support at fulfillment@swiftcraftymonkey.blog

If you have a question you want answered, please post it in the monthly Q&A post as that’s where I check for questions first. I don’t have time for email lately, so a lot of it is going unanswered, whereas the Q&A post is a priority.

I’m afraid I don’t have time to consult for your business, even if you offer to pay me. My schedule is completely full as it is, and I don’t have time to write lengthy responses or fix your formulas. You can put them in the monthly Q&A post and I will do my best to answer them.

If you’re writing to me about shampoo bars, you can find a massive post with all the questions I’ve been asked over the last 12 years about these products, so I suggest reading that post first as there’s a lot of information.

Please note, any e-mail sent to me could be used on the blog. I’ll use only your first name as a reference, but I may share the contents, including formulas, in a post. It takes quite some time to answer these queries, and they could be educational or informative for others.